Real answers from the formulator herself — not a call center.
Questions about which protocol fits your goals, how to take a formula, your order, or anything else — reach out any way that's easiest for you.
Phoenix, Arizona
Proudly formulated and shipped from the Valley of the Sun.
"Every message is read personally. You'll hear back within 24 to 48 hours."
— Dr. Paulette Y. Jones, DNP-L, RN
Tell us a little about what you're looking for and we'll get back to you.
Orders are made in small batches and ship within 2 business days from Phoenix, Arizona. Free standard shipping on all subscriptions and on orders over $200.
Because everyone's situation is different, please review any formula with your healthcare provider before starting — especially if you take prescription medication. You're also welcome to ask Dr. Jones directly using the form above.
Because our formulas are consumable, we can't accept returns once a product is opened. If something arrives damaged or you received the wrong item, we'll replace it right away. Unopened, unused products can be exchanged within 7 days of delivery. See our Exchange Policy.
Yes — every formula and protocol is available on monthly auto-ship at 15% off, with free shipping on every subscription order. Pause, skip, or cancel anytime. Learn about subscriptions.
*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before starting any supplement regimen, especially if you are taking medications or have a medical condition. Dr. Paulette Y. Jones holds a Doctor of Nursing Practice in Leadership (DNP-L) and is a Registered Nurse. N&O LLC does not provide medical advice, diagnosis, or treatment.