Nurse. Caregiver. Formulator.
For close to thirty years, Dr. Paulette Y. Jones has worked at the intersection of medicine and humanity. As a doctoral-prepared nurse whose clinical career has spanned medical-surgical nursing, psychiatric nursing, and correctional healthcare, she has cared for patients across the full spectrum of clinical environments — from hospital floors to psychiatric units to correctional facilities, where healthcare is not optional but a constitutional right, and the stakes are as real as they get.
Her clinical experience spans the full spectrum of patient care: emergency response, chronic disease management, end-of-life decisions, and the everyday work of keeping human beings alive and dignified in challenging settings. She has developed clinical workflows, built educational reference materials for physicians, and created staff evaluation frameworks rooted in national healthcare standards.
But it was a deeply personal experience — one that unfolded outside hospital walls — that changed everything.
Healthcare workers spend their careers on one side of the bed. They are the ones who explain diagnoses, hold hands through treatments, and guide families through impossible decisions. They see it every day. They understand the science. They know the language.
Then one day, they are on the other side.
For Paulette, that day came when her mother was diagnosed with dementia. Suddenly, the nurse who had spent decades caring for others found herself in the role of primary caregiver — navigating the slow, relentless progression of a disease she understood medically but was now living through personally.
My grandmother used to say that the way we come into the world is the same way we leave it — needing someone to feed us, bathe us, and love us through it. I didn't truly understand that until I became my mother's caregiver.
It was during this season of caregiving — watching her mother's cognitive function decline, researching every herb and compound that might support brain health, vascular function, and cellular health — that the seeds of N&O LLC were planted. What began as a daughter's desperate search for answers became a nurse's disciplined pursuit of evidence-based herbal formulations.
N&O LLC was born from the belief that herbal medicine, when approached with the same rigor as pharmaceutical science, can offer real support for real health conditions. Not as a replacement for conventional medicine — but as a partner to it.
Paulette's approach is rooted in her clinical training: every ingredient is selected based on published research, dosed at levels shown to produce measurable physiological effects, and sourced from suppliers who provide third-party testing and Certificates of Analysis. There are no proprietary blends. No filler ingredients. No guesswork.
Today, N&O LLC offers 17 research-based formulas spanning cognitive health, cardiovascular support, metabolic function, women's health, cellular energy, kidney support, and neurological protection. Her flagship product — the MS Complete Protocol™ — is a three-product system designed for people living with multiple sclerosis, developed with the same attention to drug interaction profiles and safety that she applies in her clinical work every day.
Paulette's work is inseparable from her faith. As a woman of deep conviction and a former missionary who has traveled the world, she sees healthcare as a calling — not just a career. Her belief that we are stewards of the bodies we've been given informs every formula she creates: if God put these plants on the earth for our benefit, then it is our responsibility to study them carefully and use them wisely.
Her fifties have become a season of intentional redirection. After decades of pouring into patients, institutions, and communities around the world, she is now channeling that same energy into two deeply personal projects: caring for her mother, and building a company that reflects everything she has learned along the way.
Herbs are for prevention and terrain support. Conventional medicine is for when it's medically necessary. They are not enemies — they are partners.
When You Become The Other People is Paulette's forthcoming memoir about what happens when healthcare professionals become the caregivers. Drawn from her experience as the primary caregiver for her mother through late-stage dementia, the book explores the emotional, spiritual, and practical realities of crossing to the other side of the bed — and the unexpected lessons that come with it.
Twelve chapters trace the journey from denial to acceptance, from institutional knowledge to lived experience, and from exhaustion to the creation of a business born entirely from love.
We don't follow supplement trends. Every ingredient in every formula is selected based on published clinical research — not marketing hype or social media popularity.
If the research says 500mg produces results, we use 500mg. We never use token "fairy dust" doses just to put an ingredient on a label.
No proprietary blends. No hidden ingredients. No fillers. Every formula lists every ingredient and its exact dose. Third-party COAs available on request.
Our protocols address interconnected body systems — not isolated symptoms. That's why our most effective products work together as multi-formula protocols.
Every product page explains exactly what's in the formula, why each ingredient was chosen, and how they work together.
Explore Our ProductsAbout the Formulator. Dr. Paulette Y. Jones holds a Doctor of Nursing Practice (DNP) with a specialization in Nursing Leadership (DNP-L) and is a Registered Nurse (RN). Dr. Jones is not a medical doctor (MD or DO), is not a nurse practitioner (NP or APRN), and is not a licensed independent prescriber. She does not hold prescriptive authority and does not practice medicine. In connection with N&O LLC, Dr. Jones acts solely as a product formulator, researcher, and wellness entrepreneur. Nothing on this website, on N&O LLC packaging, or in any communication from N&O LLC constitutes medical advice, diagnosis, or treatment, and no provider–patient relationship is created by purchasing or using any N&O LLC product.
Consult Your Provider First. Before taking any N&O LLC supplement, powder, capsule, or tea, consult your own primary care provider, prescribing clinician, or pharmacist — especially if you are pregnant, nursing, or trying to conceive; under 18; taking any prescription medication (including blood thinners, diabetes, blood pressure or heart medication, antidepressants or other psychiatric medication, thyroid or seizure medication, immunosuppressants, or disease-modifying therapies); living with a diagnosed medical condition; or scheduled for surgery. Bring the full ingredient list to that conversation. Your provider, not N&O LLC, should decide whether a product is appropriate for you.
Regulatory Statement. *These statements have not been evaluated by the U.S. Food and Drug Administration. N&O LLC products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Dietary supplements are not a substitute for prescribed medication, and no N&O LLC product should be used to replace, reduce, or discontinue any medication without the direction of the prescribing provider. Product and protocol names (including “Shield,” “Guardian,” “Protect,” and similar words) are brand names describing intended wellness support and do not represent claims of medical efficacy. Interaction information is compiled from published literature, is not exhaustive, and should be re-verified with a professional before being relied upon. If you experience an unexpected symptom, stop use and contact your provider.